(China) Notice Regarding Taobao Orders After 11/11
2016-11-21
Hello, this is the Yunyi China Center.
After Taobao's Double 11 (11/11) shopping festival, courier companies have been handling an extremely high volume of shipments, so in some cases, items that were not delivered to the Yunyi Center are now arriving all at once from today. Courier operations in China are beginning to normalize this week.
We always pack orders in the order they are received, and the items currently in stock are being processed without delay, with most same-day arrivals being handled the same day and afternoon arrivals being packed the next morning.
Since we often receive calls requesting priority for later-arriving items, we would like to ask for your understanding in advance through this notice.
If we prioritize later arrivals, other customers' orders will be pushed back again, so except in cases of missing check-in records, afternoon arrivals waiting for packing will be processed the next morning. Please refrain from requesting priority processing.
Thank you.
After Taobao's Double 11 (11/11) shopping festival, courier companies have been handling an extremely high volume of shipments, so in some cases, items that were not delivered to the Yunyi Center are now arriving all at once from today. Courier operations in China are beginning to normalize this week.
We always pack orders in the order they are received, and the items currently in stock are being processed without delay, with most same-day arrivals being handled the same day and afternoon arrivals being packed the next morning.
Since we often receive calls requesting priority for later-arriving items, we would like to ask for your understanding in advance through this notice.
If we prioritize later arrivals, other customers' orders will be pushed back again, so except in cases of missing check-in records, afternoon arrivals waiting for packing will be processed the next morning. Please refrain from requesting priority processing.
Thank you.