[China] Notice on Consolidated Shipping Fee Waiver and Shipping Rate Adjustment
2016-03-10
Hello, this is the operator of the Uni Auction China Center
Uni Auction currently operates under a policy that waives consolidated shipping fees for up to 3 orders.
As a result, when you purchase items from multiple Taobao sellers, if the order numbers differ and there are more than 3 sellers, a consolidated shipping fee is charged.
However, many customers tend to view purchases made at once on Taobao as a single order, which can cause confusion.
Also, considering that Taobao has the characteristic of requiring customers to find low-priced sellers and buy items from multiple sellers, we have decided to waive the consolidated shipping fee.
That said, since the China Center is currently operating on a minimum-margin basis, fully waiving the consolidated shipping fee would make it impossible to avoid losses, so we have decided to slightly increase shipping fees.
The effective date is March 21, and the adjusted rates are as follows:
Air: $10.5 for the first 0.5kg, $3 for each additional 0.5kg
Sea: $10.5 for the first 0.5kg, $2 for each additional 0.5kg
Thank you.
In addition, starting March 21, the Prime pricing plan will also be applied to the China Center.
Existing U.S. Prime subscribers will be able to apply the Prime shipping rates for China shipping without any separate sign-up process.
The Prime member rates for China shipping are as follows:
Air: $9 for the first 0.5kg, $2.5 for each additional 0.5kg
Sea: $9 for the first 0.5kg, $1.5 for each additional 0.5kg
EMS: $23 for the first 0.5kg, $5.0 for each additional 0.5kg
These rates apply.
Other fees besides the consolidated shipping fee will follow the same rates as the U.S.
The consolidated shipping fee waiver system will apply to shipping fee calculations made from March 14.
In addition, we are planning to open a Korean call center within this month to improve service.
We will do our best to provide flawless operations and meet your expectations.
Thank you.
Uni Auction currently operates under a policy that waives consolidated shipping fees for up to 3 orders.
As a result, when you purchase items from multiple Taobao sellers, if the order numbers differ and there are more than 3 sellers, a consolidated shipping fee is charged.
However, many customers tend to view purchases made at once on Taobao as a single order, which can cause confusion.
Also, considering that Taobao has the characteristic of requiring customers to find low-priced sellers and buy items from multiple sellers, we have decided to waive the consolidated shipping fee.
That said, since the China Center is currently operating on a minimum-margin basis, fully waiving the consolidated shipping fee would make it impossible to avoid losses, so we have decided to slightly increase shipping fees.
The effective date is March 21, and the adjusted rates are as follows:
Air: $10.5 for the first 0.5kg, $3 for each additional 0.5kg
Sea: $10.5 for the first 0.5kg, $2 for each additional 0.5kg
Thank you.
In addition, starting March 21, the Prime pricing plan will also be applied to the China Center.
Existing U.S. Prime subscribers will be able to apply the Prime shipping rates for China shipping without any separate sign-up process.
The Prime member rates for China shipping are as follows:
Air: $9 for the first 0.5kg, $2.5 for each additional 0.5kg
Sea: $9 for the first 0.5kg, $1.5 for each additional 0.5kg
EMS: $23 for the first 0.5kg, $5.0 for each additional 0.5kg
These rates apply.
Other fees besides the consolidated shipping fee will follow the same rates as the U.S.
The consolidated shipping fee waiver system will apply to shipping fee calculations made from March 14.
In addition, we are planning to open a Korean call center within this month to improve service.
We will do our best to provide flawless operations and meet your expectations.
Thank you.