[Germany] Address Change Notice and Domestic Courier Change Due to Partner Change
2019-03-29
Hello
Based on feedback from customers using the Germany center, we have decided to change our German partner.
We sincerely apologize for the inconvenience caused by ongoing delays in inbound and outbound processing.
We first tried to improve the system by coordinating with the existing partner, but you have already experienced these inconveniences for too long, and due to infrastructure limitations, we ultimately found a new partner that can operate in a way similar to UniAuction’s U.S. process.
As a result, the German address will be changed, and the existing address will only be available until the end of April.
Consolidated shipping between the existing address and the new address is not possible, so if you must use consolidated shipping, please have the items shipped to the existing address.
Previously, domestic deliveries were handled by Korea Post, but the new partner has a contract with CJ Logistics, so please note that our domestic deliveries will also be changed to CJ Logistics.
We would like to thank all customers who have trusted and used UniAuction, and we will do our utmost to ensure there are no inbound/outbound issues at the new Germany center.
Thank you.
Based on feedback from customers using the Germany center, we have decided to change our German partner.
We sincerely apologize for the inconvenience caused by ongoing delays in inbound and outbound processing.
We first tried to improve the system by coordinating with the existing partner, but you have already experienced these inconveniences for too long, and due to infrastructure limitations, we ultimately found a new partner that can operate in a way similar to UniAuction’s U.S. process.
As a result, the German address will be changed, and the existing address will only be available until the end of April.
Consolidated shipping between the existing address and the new address is not possible, so if you must use consolidated shipping, please have the items shipped to the existing address.
Previously, domestic deliveries were handled by Korea Post, but the new partner has a contract with CJ Logistics, so please note that our domestic deliveries will also be changed to CJ Logistics.
We would like to thank all customers who have trusted and used UniAuction, and we will do our utmost to ensure there are no inbound/outbound issues at the new Germany center.
Thank you.